• Votes

    2

    JoinProxy for managing 10000+ devices in the Internet. Home office

    Hi, Regarding this coolsolution topic: https://www.novell.com/communities/coolsolutions/reducing-number-joinproxy-servers-public-network/ One of our customers suggest ...

  • Votes

    6

    Quicktasks and device presence over the internet

    One of the principal limitations of ZENworks support for devices that are not on the corporate LAN is that server initiated functions do not work: these include ...

  • Votes

    7

    Start remote session with multiple machines

    Allow starting multiple remote control sessions by selecting the workstations from the list and then selecting "Remote Control". Currently, you have to select one ...

  • Votes

    1

    remote control to tech station ip should lookup ip from the zone

    When a remote control session is requested on the end point, there should be a query of available or logged in technician names and ip's that fill in the boxes ...

  • Votes

    2

    Seperate Remote Control policies for IT Administrators and Application ...

    Be able to have 2 or more Remote Control Policies. One for IT Administrators that does not require end user connect permission. The other for Application support staff ...

  • Votes

    1

    Workstation Remote Control directly from iManager

    Hi, it would be nice to have a iManager plugin, so we can start a remote control session from a Workstation Object directly out of iManager, without open the ZenWorks ...

  • Votes

    6

    Add the ability to see running processes in remote diagnostics

    It would be nice to see a list of running processes of a remote machine without having to remote control it and kick the user off. Currently, remote diagnostics only ...

  • Votes

    14

    JoinProxy support for ZENworks on Mac OS X.

    Hello, JoinProxy support for Windows works well. I would like to have JoinProxy support for remote control in Mac OS X as well. At the moment we are using other ...

  • Votes

    62

    reconnect remote session after reboot

    I would like that the remote session will reconnect if i reboot the remote-machine.

  • Votes

    17

    Portable Agent to call for Remote Help

    Portable Agent to call for Remote Help, like Bomgar or TeamViwer. Sometimes a employee needs for help in unmanaged devices.

  • Votes

    33

    remote zac

    With PowerShell you can enter a pssession on a device without affecting the user it would be great if the zac commands worked remotely through the ps session so you could ...

  • Votes

    35

    Allow custom message on blank screen

    Allow custom message on blank screen when remote controlling machine. When we lock the keyboard/mouse and blank the screen, staff members assume the computer is hung and ...

  • Votes

    15

    Recording Remote Control Session

    Provide an option for recording the remote control session. Currently I use a third-party utility to provide this functionality (SnagIT from TechSmith.) In tracking ...

  • Votes

    2

    Remote join proxy as default way for remote control/scale

    Hi we would like all our devices to connect via remote join proxy as reduces the need for main firewall changes to be made for remote control to work. The issue we have ...

  • Votes

    15

    Better control for remote control session timeouts

    There is no warning when a remote control session expires. When remote controlling a workstation and logging in through a remote control session, it would be great to ...

  • Votes

    15

    Need to remote manage RDP session

    Issue: When customer is rdp a device, ZCM remote management can't see the rdp session. This prevent help desk to work on customer session. Proposed Solution Improve ...

  • Votes

    29

    Remote Management Viewer for Mac

    As of today the Remote Management Viewer is only available for Windows and Linux. A native version for Mac would eliminate the need for an external VNC Viewer app for Mac ...

  • Votes

    124

    Chat Client with Remote Management in ZCM

    It would be useful to have a chat facility available while running a remote control session with a device so that 2-way conversation can take place if phone is not ...

  • Votes

    3

    Allow thread pool to be configurable in Wake On Lan

    Currently, in order to check if WOL is successful ,we ping the devices on port 7628. In case the device has not woken up yet, or the agent is not up yet, then the ...

  • Votes

    10

    Better Status reporting for Wake On LAN

    In order to find out if the device has actually woken up, they use reporting and check for certain status message in the DB. We have found that even though the WOL packet ...