• Votes

    124

    Chat Client with Remote Management in ZCM

    It would be useful to have a chat facility available while running a remote control session with a device so that 2-way conversation can take place if phone is not ...

  • Votes

    62

    reconnect remote session after reboot

    I would like that the remote session will reconnect if i reboot the remote-machine.

  • Votes

    35

    Allow custom message on blank screen

    Allow custom message on blank screen when remote controlling machine. When we lock the keyboard/mouse and blank the screen, staff members assume the computer is hung and ...

  • Votes

    33

    remote zac

    With PowerShell you can enter a pssession on a device without affecting the user it would be great if the zac commands worked remotely through the ps session so you could ...

  • Votes

    30

    Remote Control IOS, Android and other Mobile Devices

    Today several of my customers use ZCM Remote Control to support their users in- and outside of their companies. As the amount of phones and tablets grows they would like ...

  • Votes

    29

    Remote Management Viewer for Mac

    As of today the Remote Management Viewer is only available for Windows and Linux. A native version for Mac would eliminate the need for an external VNC Viewer app for Mac ...

  • Votes

    17

    Portable Agent to call for Remote Help

    Portable Agent to call for Remote Help, like Bomgar or TeamViwer. Sometimes a employee needs for help in unmanaged devices.

  • Votes

    15

    Recording Remote Control Session

    Provide an option for recording the remote control session. Currently I use a third-party utility to provide this functionality (SnagIT from TechSmith.) In tracking ...

  • Votes

    15

    Need to remote manage RDP session

    Issue: When customer is rdp a device, ZCM remote management can't see the rdp session. This prevent help desk to work on customer session. Proposed Solution Improve ...

  • Votes

    15

    Better control for remote control session timeouts

    There is no warning when a remote control session expires. When remote controlling a workstation and logging in through a remote control session, it would be great to ...

  • Votes

    14

    JoinProxy support for ZENworks on Mac OS X.

    Hello, JoinProxy support for Windows works well. I would like to have JoinProxy support for remote control in Mac OS X as well. At the moment we are using other ...

  • Votes

    13

    Replace VNC with ANY better Remote Control function

    VNC is such a terrible method of remote control of a workstation, limited functions, poor screen display, poor scaling, horrible dual screen handling, difficult to scale ...

  • Votes

    13

    remote control without ZCC console

    Hi, With ZDM we had the opportunity to make a remote control on a Workstation without going through console one. Is there the same tool under ZENWorks 11x without going ...

  • Votes

    11

    quick 1-click remote control

    Remote Control should be available with just one click. Best thing would be that by clicking on the computer icon in the column "Name" start direct a remote control ...

  • Votes

    10

    Better Status reporting for Wake On LAN

    In order to find out if the device has actually woken up, they use reporting and check for certain status message in the DB. We have found that even though the WOL packet ...

  • Votes

    9

    Remote control only agent

    It would be nice to be able to deploy *only* the remote control agent - small and light like the Inventory Only agent

  • Votes

    7

    Start remote session with multiple machines

    Allow starting multiple remote control sessions by selecting the workstations from the list and then selecting "Remote Control". Currently, you have to select one ...

  • Votes

    6

    remote control for Remote Desktop/Citrix sessions

    At the moment it is impossible to "shadow" Demote Desktop or Citrix users. This would be an outstanding feature I'm sure many would find usefull. Even better would be if ...

  • Votes

    6

    Quicktasks and device presence over the internet

    One of the principal limitations of ZENworks support for devices that are not on the corporate LAN is that server initiated functions do not work: these include ...

  • Votes

    6

    Add the ability to see running processes in remote diagnostics

    It would be nice to see a list of running processes of a remote machine without having to remote control it and kick the user off. Currently, remote diagnostics only ...