NetIQ Sentinel: Integrate with Serena tools for IT service management

Companies who handle their ITIL processes using Serena want to do the same for their incident response process.
The "Computer Security Incident Response Plan Management" Process App (http://www.serenacentral.com/assets/process-apps/it/csirp-mgmt) can be used as a blueprint for such a process.

by: Norbert K. | over a year ago | Integrations

Norbert, thanks for posting this. We'll get back with you with additional statements or questions about this idea.

by: Ted Ernst | over a year ago
official response

Micro Focus Enhancement Requests Portal is moving. We are migrating the IDEAS from this site to the New Idea Exchange on May 6th. For more information on the new Idea Exchange please visit the Community FAQs.

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Integrate with Serena tools for IT service management

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