Bundles | Relationships | Details | Assignment Details | Assignment Details

For the administration of assignments for bundles, it would be helpful if the link behind the "Assignment Details" hidden settings would be visible as an overview without having to click on the link "Assignment details".


This text was translated by Google Translate. Subsequently, the German original:
Darstellung der „Assignment Details“ ohne anklicken des Links „Assignment Details“
Für die Administration von Zuweisungen für Bundles wäre es hilfreich, wenn die hinter dem Link „Assignment Details“ verborgenen Einstellungen als Übersicht sichtbar wäre, ohne dass man auf den Link „Assignment Details“ anklicken muss.

by: Testus N. | over a year ago | Application Mgmt

Comments

• Perhaps an advanced view like in other places in the ZCC would work?

  by: Chad G. | over a year ago

• I think most admins have huge monitors... from my point of view it should not be a link, but be presented directly. free space for therfore is enough...

  by: Testus N. | over a year ago

• Generally speaking that may be the case but I would advise caution. Our environment is just one example of course but our entire 1st level call center uses laptops as a standard for a number of reasons and our field techs use laptops just because they have to be mobile.
  
  We currently have 3,079 administrators in our zone currently and roughly half are most likely laptop users so that is why I suggested what I did.

  by: Chad G. | over a year ago