I don't find the process of first registering on this portal to make a vote to much of an issue, though I really do think it should be a federated login. Especially when considering whom the portal belongs to (Novell, NetIQ).

I don't know maybe the intention isn't that end users are supposed to vote, maybe it's one vote per customer that is the general idea? Still, even the one person finds it a hassle to register for yet another site just to be able to hit the vote button for some small but hopefully good feature.

Suggestion: Make the vote button only ask for your email address (if not logged in) send a confirmation message to the address with a simple confirmation link.
1. The user gets the vote counted.
2. One cannot use others email addresses, without them letting you help them to vote.
3. A user don't need to login, unless they would like to vote on multiple ideas. the account is there based on their email address used previously, and could be prompted to provide complementary personal information.

Benefits:
1. Faster voting
2. More voting
3. End users is the "real customer", their voice should count.
4. The bigger the organization the more potential to be heard.
5. The more users/activity in the portal the potentially more and better ideas (possibly worse, but an idea is never wrong it might just trigger someone else, getting a brilliant idea) :)

by: Erik W. | over a year ago | Other