Currently the voice OTP method allows customizing the string that is spoken to the user.

Extend this same functionality to the voice PIN method as well as adding in several tokens. Namely:
1. a way to insert a pause into the text. today you have to use awkward .,.,.,.,.,.,.,.,., strings that are hit and miss. A pause would allow for more natural voice expression.
2. allow setting of the twilio options for the gender, etc on the voice type
3. allow configuring of multiple tokens that will insert an attribute value from the user. Today only {OTP} is supported but other methods support {user}. Why bother being specific? just allow the admin to map an attribute into a token so the admin can define as many as needed. this would allow {firstname} {lastname} etc.

by: Will S. | over a year ago | Other