The Administrator Notes field in ZCC -> Bundles should be in a more obvious place than bundled with the other field items in the General section of a Bundle. Probably somewhere at the top, near the name of the bundle & highlighted so it's obvious that someone has put Administrator Notes against it. Administrator Notes is a very useful tool to have, especially with in an environment with multiple people accessing ZCC. However if it's not obvious it exists/is being utilised then it's not being used to its full potential!
by: James M. | over a year ago | Other
Comments
This is needed feature. Up to ZEN 7 was this possible.