When Conversation Threading is enabled, the default reply to a group message is set to 'reply all'.

Admin would like to have an option under client settings that could change the default reply to either 'reply all' or 'reply to sender'.

Comments

  • Default reply to a message w/the setting 'Reply is all' needs to be changed. A high percentage of the messages we send are only directed at a single user. Plus, due to the sensitive nature of the data, replying to all as a default can cause other unforeseen issues.

    At the least, give the users the option to change this behavior.

  • Default reply to a message w/the setting 'Reply is all' needs to be changed. A high percentage of the messages we send are only directed at a single user. Plus, due to the sensitive nature of the data, replying to all as a default can cause other unforeseen issues.

    At the least, give the users the option to change this behavior.