Just had a user contact me very upset because she sent out an appointment and one of the people who accepted that appointment did so with a comment. Her issue was that she didn't know about the comment until just today when she happened to look at the appointment.

GroupWise absolutely needs to notify the user about any comments that arrive with accepted/declined/etc appointments!!! And make sure this applies to all appointments, not just ones within the GroupWise system. In this case, the comment came from a user at another company using a different email system from us.

by: Ken E. | over a year ago | Windows Client