When you forward a mail message to someone it puts a FWD: on the subject line and no longer allows the new recipient to reply to that thread without doing a bunch of editing of the forwarded message. With this new "delegate" function it would be as if the new person were originally on the email thread and could respond.
BTW - Exchange has a "Redirect" function which is similar to this.
by: Lothar W. | over a year ago | Other
Comments
you can duplicate your mails