We have the need to duplicate nicknames for most all of the users for a client with a period in the nickname and can not create such a nickname in GroupWise 2014 R2. It will allow us to eliminate a store and forward mail system created only to receive and forward e-mail messages for these nicknames.

Please consider allow the use of at least a "." (Period) in a nickname as it is not really considered a special character for most every other mail system that we have supported. Here is an example:

- Current GroupWise ID: John Doe, e-mail address: DoeJ@anytownusa.com
- Requested Nickname: john.doe@anytownusa.com

Thank you!

Comments

  • Would be great if you could that indeed, but until it's avail you can fix this by using the firstname.lastname system. What I used in the past is create a stub nickname 'johndoe01' and give it a first and lastname that you want the real nickname to be, like first "johnny" ans last "doo" which would become johnny.doo@

  • I would have already done that except I cannot combine it with the existing account unless I change the first name to match what I need, which would change the native e-mail address from what it is now, to the xxx.xx@ format. This would then invalidate the existing GroupWise account, which means that I would have to archive all of the e-mail in that account, delete that account, and then re-create it, which would cause many services and programs that use that User ID, to cease to work. So, if I did that for some of the accounts, it would work, but it would create a lot of additional work that would need to be done, increasing the chance of error and corruption.

    Thank you for your suggestion, and I may have to go that route, but not unless I am forced to do so. Thank you and regards.

  • BTW, I forgot to state that the original e-mail address already has a "." in it so, I will not be able to create the alias anyway, and would be right in the same position that I am in now.

  • BTW, I forgot to state that the original e-mail address already has a "." in it so, I will not be able to create the alias anyway, and would be right in the same position that I am in now.

  • BTW, I forgot to state that the original e-mail address already has a "." in it so, I will not be able to create the alias anyway, and would be right in the same position that I am in now.

  • Just to close the loop here: Nothing you state in reply to Sebastiaans suggestion stops you from following it. YOu do not have to change the original firstname or anything else on the original userid, nor is there any relation to the fact there's already a dot in the original address. YOu just add a nickname (any nickname, it really doesn't matter), and give *that nickname* a first and a lastname. The result is another valid email address with the nicknames firtname.lastmane@yourdomain.com. There's no limits and no restrictions here.

  • Massimo, thank you for your response. Then possibly, I am missing something here. What I understand that Sebastian is stating, and I am not entirely sure as there are at least a couple of ways to interpret his comments. Since I do not know what a stub nickname is (no definition found) or how to create it per his comment, or from any documentation, I have to assume that Sebastian is talking about creating an entirely new GroupWise account with a new nickname of "johndoe01" and make the first and last name the true names of person we want to add the alias to, which would correspond to the same name that we are already using for the original account. This creates problems from what I understand, by forcing us to perform a lot of work during a maintenance period, to archive and then merge the two accounts.

    If I am missing something, can you please point me in the correct direction, or outline the precise tasks, because there is simply too much left to various interpretations here and I have not been able to get any form of what I understand Sebastian to be stating, to work as we need it to.

    Here is precisely what we are trying to accomplish, which to us, appears to be a simple tasks:

    Use the existing account of J.M. (J.M. being his first name, no middle initial) Doe, which already has a preferred address format that he has been using as "DoeJD@", and add an inbound deliver e-mail address of "JDDoe@". We want to accomplish this without having to archive all of the messages in the original account, which exceed 25 GB, and create a new account, then import the archive. This is a lot of work and we have 10 accounts that are all very similar in characteristics, including mail store size, that we need to make this change for.

    Any suggestions?

  • This is really the wrong place for support. Please come over into the support forums, for your issue here:

    https://forums.novell.com/forumdisplay.php/1301-GW2014-Install-Setup-Admin

    But no, you don't create a new account. You create a nickname, which by design has to be tied to an existing accounts. Nickname in Groupwise *do* have a first and lastname too, so you set those, and you're done. You can name the nickname anything you like (that's what sebastiaan meant with "stub"), all that's important to you is the nicknames first and lastname.
    If you have further questions, please come to the forums.