Have the GW client add one more discovery look up, that of ngwnameserver@the_domain_of_the_entered_email_address

The current GW client POA discovery works nicely when you are on the network that hosts it, i.e. where your IT team can put the ngwnameserver in the internet domain that your PC is in. But for all those growing number of remote users, that doesn't work and they have to manually enter the server information.
Generally you get a DNS suffix of the network you are on, which if you are remote from the GroupWise network in question, won't know where your GW POA is.
So for setting up GW with an account of user@work.com hit a brick wall in that the ISP's dns won't resolve what we want from ngwnameserver or ngwnameserver.pool.isp.com
What we need is for the GW client to look for ngwnameserver.work.com even when not on that network.

by: Andy K. | over a year ago | Windows Client