With other Radius solutions (e.g. SMS Passcode) it is possible to set a fixed code in case the user forgot his smartphone.

Comments

  • Wouldn't this be covered by the Emergency Password method?

  • Werner,

    Mark is correct. The Help Desk can assign an Emergency Password that is valid for a restricted number of logins and/or period of time.

    Regards,

    Troy

  • Please confirm that this covers your use case.

    Troy