Advanced Authentication (AAf): Viewing of user authentication attempts by Enroll Admins

Being able to see a user's authentication attempts by support staff would be helpful in determining what the root problem is when a user claims they 'cannot log in.' In our experience, sometimes there is an issue with how a user authenticates (wrong PIN/password, etc.) and sometimes its an issue with the authorization a user has inside the particular application they are authenticating to.

by: Tim S. | over a year ago | Dashboards/Visualization

I will have to check with the engineers and see what information is captured and available.

by: Troy D. | over a year ago
This information is available in the /report console however it is among other information (appliance utilization statistics).

by: Tim S. | over a year ago

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Viewing of user authentication attempts by Enroll Admins

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